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1. Please notice that all shipping costs will be paid by our customers in full. 

  • For Hong Kong local customers, Kong Meow will use SF express for shipping.

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2. After confirmation of payment, Kong Meow will inform through e-mail about the arrangement of shipping (shipping order number, shipping free, shipping date). 

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  • For International customers, Kong Meow will arrange other types of shipping, such as HK post, FedEx, DHL etc. You can choose the one that you prefer. 

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3.If there is not special indication, Kong Meow products will be shipped at about three to four working days after payment. 

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4.Kong Meow will not be responsible for any customers costs as a result of any loss caused. Kong Meow will retain the final decision without any further notice.  

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